Shipping policy

Asteria Skincare Shipping Policy

At Asteria Skincare, we strive to deliver your products quickly and efficiently. Below are the details of our shipping process:

Shipping Destinations
We proudly ship to customers in the United States and Canada.

Shipping Method
All orders are shipped through our fulfillment center via FedEx.

Shipping Costs
We offer free shipping on all orders—no minimum purchase required!

Order Processing Time
Orders are processed within 1 business day from the time they are placed. Business days are Monday through Friday, excluding holidays.

Delivery Time
Once your order is shipped, we guarantee delivery within 2 days to your provided address in the U.S. or Canada.

Order Tracking
Yes, we provide tracking information! Once your order ships, you’ll receive a confirmation email with a tracking number so you can monitor its progress.

Lost or Damaged Shipments
If your order arrives damaged, or if it’s lost in transit, we’ve got you covered. We’ll provide a full reimbursement or send a replacement product at no additional cost. Simply contact our customer support team within 30 days of shipment to report the issue.

Restrictions
There are no restrictions on the products we ship within the U.S. and Canada.

Additional Notes
At this time, there are no special conditions or holiday-specific policies. We’ll keep you updated if anything changes!